JOB TITLE: SURF TRAVEL SALES SUPPORT

DEPARTMENT: SALES & RESERVATIONS

Job Summary:

Assisting sales & reservations agents with day to day reservation file maintenance and communication with clients via phone and email.

The ideal candidate should have previous sales experience and should be comfortable communicating on the phone and have an upbeat, helpful personality, be highly detail oriented with strong interpersonal and organizational skills.

Your duties will include, but not limited to:

• Organizing flight details including being able to understand basic flight arrival/departure times, calendars, and schedules, and the ability to understand and communicate with clients the airlines luggage policies.
• Communicating with clients with reservation details, payment reminders, payment notifications, and End of Day Reports
• Preparing & updating invoices which requires a knowledge of basic accounting & excel.

Education:

High School Diploma or equivalent. Prior experience in hospitality or a sales organization preferred, ideally in the travel and tourism industry.

• Knowledge, Skills, Abilities Required:
• Basic knowledge of the globe and other countries
• A strong desire to provide superior customer service
• Excellent verbal, written, and interpersonal communication skills
• Desire to Travel and past travel experience
• Must be proficient in MS Office (word, excel, outlook) as well as Google (docs, sheets, calendars)
• Dependable, great attitude, highly motivated, and a team player
• Possess strong organization skills and attention to detail
• Ability to multi – task and meet multiple deadlines.
• Ability to communicate effectively across various departments
• Ability to work in a changing environment
• Think outside the box.
• Respect confidentiality of clients travel

If you have a strong desire to provide superior customer service, great attention to detail, and have a desire to grow within the company we’d love to have the opportunity to meet you. Candidates that have travel experience, the desire to travel, knowledge of surfing and/or other ocean sports plus any certificates for Amadeus airline booking systems are highly encouraged to apply.

Pay based on experience and applicants from the greater Los Angeles, CA area only.

If you are interested please email waterways@waterwaystravel.com your resume today!