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WaterWays Surf Adventures
:: COMPANY PROFILE
TURNING DAYDREAMS INTO DREAM DAYS
The WaterWays Mission Statement and Our Surf Travel Missionaries
What a long great trip it’s been going back to March of 1994 when WaterWays Travel started in a small office in Van Nuys California. In the early years the notion of organized international surf travel was new - with little to no competition. Each destination we launched was relatively new to the surfing community at large. Over time the world has become a smaller place with lightning-fast global Internet swell forecasting and the media pushing the limits of exploration into uncharted tropical waters and desolate cold harsh wastelands. This new age of surf travel has spawned a smorgasbord of surf camps of every style. However, a few things have remained consistent over all these years: Surfers still dream of getting away from their daily lives and reconnecting with their surfing roots: relaxing to the sounds of the ocean and catching the best surf of their lives. This may be on a solo trip, a trip with some friends, a trip with the girlfriend/wife – boyfriend/husband or increasingly a trip with the entire family. There is nothing better than winding down the day feeling tired, sun drenched and satisfied: surfed out, well fed and ready for bed to dream dreams that could be reality the next day. The WaterWays approach to choosing destinations, locations and local operators also remains unchanged. Every location and operation in the WaterWays menu has been thoroughly checked out over all the seasons. WaterWays employees spend part of the year checking out each destination in detail: from the comfort of the beds, to that weird end section on the reef to the speed of the wireless Internet service. There are a lot of travel options and operations to choose from and WaterWays only chooses the most reputable, based on our own experience and the feedback from others. WaterWays employees specialize in different parts of the globe, but all have the information and experience available to assure they recommend the right place at the right time to passengers looking to turn their day dreams into dream days. The world has changed, but WaterWays’ mission statement remains the same: Our goal is to take the gamble and guesswork out of your surf travel adventure while at the same time providing the best value and service for every travel dollar. Service and value are the principals on which WaterWays was founded and the reason we have continued to prosper each year with such a high percentage of repeat passengers and new passengers alike. Finally, I am happy to say that after all these years I am still happy coming into work each day and look forward to sharing our knowledge with each of you. Thank You & Happy Travels Prologue: Wendy HeadlEE – Office Manager / Airline specialist
Wendy has been with WaterWays from the beginning and joined with strong travel industry experience having worked with Pleasant Holidays and Brendan Vacations. Wendy is a master of the various airline reservation systems. Wendy also specializes in destinations including the Maldives, Samoa and Australia. Although Wendy does not surf, she knows more about worldwide surf locations, their seasons and specific breaks then most well-travelled surfers.Sara Tatro - Namotu Island Specialist.
Before joining WaterWays Sara gained valuable experience in the travel industry with the Flight Center, learning the ins and outs of the airline reservation systems and honing her customer service skills. Sara now controls the booking and reservation side of Namotu Island Resort in Fiji, arguably the most highly-demanded surf resort in the world. I must give Sara credit for bringing customer service to a new level. Sara is also an expert in everything Fiji and has traveled extensively to destinations including: Fiji, Samoa, Tonga, Indonesia, Mexico and Peru.Michaelle Roque – Reservations and Air Department
Michaelle gained vast experience booking both air and land packages with Qantas Vacations and Air Pacific before joining WaterWays. She is fast, efficient and a pleasure to work with both in the office and for the clients over the phone. Michaelle has traveled frequently to Fiji and most recently visited Chaaya Island Dhonveli Resort in the Maldives. Her general knowledge of the industry, reservations and customer service allow her to easily and knowledgeably book any location offered by WaterWays.Cris Loomis – Reservations Specialist
Cris manages all our South and Central America locations, but through his passion for surf travel has quickly gained vast knowledge of all WaterWays destinations. Cris lives and breathes surfing, is the best surfer at WaterWays, and is in the water most days before work. He treats each client as if he was on the other end of the line, pushing to make sure every detail is in order. Cris has visited Mexico, Panama, Costa Rica, Peru and Samoa; and by the time you read this probably a couple more.
Dan Boag – Marketing and Business Development of Novice Surf Programs
Dan is the newest addition to the WaterWays crew. Hailing from Canada Dan once ran a surf travel business specializing in Costa Rica. WaterWays has recently launched a new “Learn to Surf” division providing international travel packages for those new to surfing for the first time or just looking to improve from a novice level. Even if surfing may not become a lifetime passion, a surf holiday with friends or family is a fun, healthy and active option for this year’s trip. Although, try it once and you’ll be hooked.Sean Murphy – that’s me
With a degree in Business Administration, emphasis in accounting, I worked in private and public accounting for years after graduation. With life seeming too long, or short - depending on how you look at it - I determined early that a lifetime behind a desk crunching numbers was not for me. Combining my passion for surf travel from the age of 15 with some strong connections in the travel industry I founded WaterWays Travel in March of 1994. Never looked back, never a regret.We will soon be adding a couple more staff that will be added to the list after they earn their stripes. And I apologize to the back office accountant and I. T. guys who I am leaving off the list – you’ll never talk to them anyway. From all of us at WaterWays, thank you for your business and we look forward to working with each of you soon. |
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